Earn & Redeem
Caravelle Hotel & Casino Rewards Club members will earn benefits like Free Slot Play!
Exclusive event invitation
1. Caravelle Club membership is free. No purchase necessary to participate.
2. Individuals must be 21 years of age and over and present a valid picture identification (driver’s license, state identification card, passport or military identification card) to sign up for a complimentary Caravelle Club membership. If not a U.S. citizen, consular identification (a current passport or alien registration card is required).
3. Club members earn one (1) Point for every $1 in slot coin-in.
4. Program benefits and offers are non-transferable.
5. Limit one Caravelle Club account per person.
6. Participants must be actively playing with their player’s card inserted into a slot machine to receive Points.
7. It is the player’s responsibility to ensure the Caravelle Club card has been properly inserted into the slot machine’s card reader. Caravelle Hotel & Casino is not responsible for any unrecorded slot or video poker play due to an improperly inserted player’s card.
8. Points redeemed for Free Slot Play will be deducted from a player’s account.
9. 200 points = $1 in Free Slot Play.
10. Minimum download = $1 in Free Slot Play. Free Slot Play downloaded onto a machine must be played through on that machine. Free Slot Play offers must be redeemed before redeeming Points for Free Slot Play.
11. Points/Tier Credits have no cash value.
12. Caravelle Hotel & Casino is not responsible for lost or stolen cards, coupons, complimentary items or lost/misdirected mailer or any other form of communication. Caravelle Hotel & Casino is not responsible for lost ratings or points.
13. Caravelle Hotel & Casino reserves the right to refuse complimentary redemptions if it is determined that the true cardholder is not present or that coupons or complimentary slips have been changed, altered or tampered with in any way. Valid photo I.D. may be required.
14. Caravelle Hotel & Casino reserves the right to purge all points from any player account showing no gaming activity in six months or from any player that is evicted or excluded.
15. Individuals who are excluded from casino facilities at Caravelle Hotel & Casino’s sole discretion or by their own request are not eligible.
16. This program is subject to all applicable federal, territory, and local laws and regulations, including gaming, and all aspects of the program are subject to the approval of appropriate regulatory authorities of the Virgin Islands.
17. Void where prohibited or restricted by law.
18. Caravelle Hotel & Casino reserves the right to modify or cancel this program at any time, for any reason, subject to any applicable regulatory approval. All decisions regarding the interpretation of rules, eligibility, etc. for this program lie solely with Caravelle Hotel & Casino, whose decisions are final.
19. Caravelle Hotel & Casino may disqualify any participant based upon fraud, dishonesty, violation of program rules or other misconduct, whether or not related to this program. Caravelle Hotel & Casino is not liable for injuries, damages or losses arising or resulting from participation in the program and is not liable for any acts or omissions by employees, whether negligent or willful, in the conduct of the program and is not liable in the event of any equipment or software malfunctions.
20. If for any reason the program is not capable of running as planned, including infection by computer virus, tampering, unauthorized intervention, fraud, technical failures, or any other causes within or beyond the control of Caravelle Hotel & Casino which corrupt or affect the administration, security, fairness, integrity or proper conduct of this program, Caravelle Hotel & Casino reserves the right at its sole discretion to cancel, terminate, modify or suspend the program.
21. Employees of Caravelle Hotel & Casino and its affiliates or parent companies are not eligible for this program.
22. Immediate family members of Caravelle Hotel & Casino employees and its affiliates or parent companies are eligible for Direct Mail offers and complimentary items but are ineligible for promotions.
23. By participating in this program, participants agree to all rules.
24. A copy of these rules and any changes will be available upon request at Caravelle Club.